They also have the option to make an appointment.īeginning in September, customers can schedule an appointment online or by calling the appointment helpline at 84. New appointment slots will be available each day at Secretary White emphasized that seniors, veterans, persons with disabilities and expectant mothers will be served as walk-ins at all 16 of the designated appointment facilities. Customers are encouraged to bring their own masks.Ĭustomers can visit to schedule an appointment up to 10 days in advance during this phase of the program. Customers and employees are required to wear masks. Lake Zurich, Melrose Park, Midlothian and Woodstock have been serving as appointment facilities since early this year and will continue requiring appointments.Īll 16 appointment-based facilities will have the same standardized days and hours of operation: Tuesday through Friday from 7:30 a.m. These facilities and the dates they go live include Schaumburg and Bridgeview on Sept. 7, many other metro Driver Services facilities will also require appointments. Vehicle services, such as renewing a license plate sticker or applying for a vehicle title, do not require an appointment. The facilities are Chicago North, 5401 N. Illinois Secretary of State Jesse White is reminding the public that beginning the first week of September, customers will be required to make an appointment for behind-the-wheel road tests, REAL IDs, standard driver’s licenses and ID cards at three Chicago facilities. Launching Comprehensive Plan to Address Heavy Customer Volume at Facilities Caused by COVID-19 PandemicĮxpanding remote renewal program for DLs/IDs so more customers can renew online, by phone or by mail
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